FAQ
If you can't find the answer here, feel free to get in touch.
What is the minimum order?
You can choose a sample (size 20x20cm or 50x65cm) and then the minimum order for bulk (bespoke or main range) is 1 meter.
How much does a bespoke sample cost?
A 20x20cm sample costs £5 (and colour palette samples cost £5) A 50x65cm sample costs £15. You can get £15 off the price of samples if you pop your email into my newsletter: 'Chick's chat', I will send you a code worth £15 to put into the discount code box at checkout.
Do you offer design consultations?
No, I'm afraid I'm not qualified to help you with your overall scheme.
I am putting together a list of Interior designers/decorators and curtain makers etc who might be able to help. Equally, if you'd like to recommend someone in your area, please do email me their detaiils and I will contact them and ask them if they'd like to join the list!
Can you change the scale or direction (railroad) of the design?
I am happy to discuss the options on this, please email me Henrietta@fromthehenhouse.co.uk to discuss your requirements.
Can I return my order if I change my mind?
Unfortunately I can't accept returns unless there is a fault with the item you have ordered. Everything is printed especially for you when you place your order. I strongly recommend getting a sample before you order a length of fabric. A small sample shows the colours well and a bigger sample will give you more of a feeling of the scale and overall effect of the design.
How long will it take?
An order of bespoke samples or fabric should be with you within 2 weeks. For more details on delivery, please see the link in the menu.
Are you VAT registered?
I am not currently VAT registered.
Do you sell wallpaper?
I don't sell wallpaper at the moment but I hope to add this to my range in due course.
How do I measure the quantity needed for curtains or blinds?
I can't give you advice on this at the moment but its in my plan for a blog post in collaboration with a decorator at some point!
Couldn't find your answer?
Please feel free to email me Henrietta@fromthehenhouse.co.uk or fill in the form which you can access through the button below.